Postal and federal employees (including supervisors, managers, and veterans who meet certain requirements) who have been suspended for more than 14 days, demoted, or removed may have the right to appeal to the Merit System Protection Board. Employees facing charges have constitutional protections entitling them to review the evidence upon which the charging official is relying to propose the adverse action and to respond to the charges in writing and/or in person to the deciding official. If an adverse action is imposed, the employee may appeal the action to the MSPB.

Mr. Smith helps employees respond to charges and prosecutes their appeals before the MPSB. He assists employees navigating the morass of EEOC and MSPB regulations governing "mixed cases," which are appeals of adverse actions appealable to the MSPB that include claims of discrimination.